Are you open on Sundays?
Yes, we are! 10 am- 6 pm unless its a holiday, bad weather, or posted.
Do you accept credit cards?
Of course. As long as there is enough money on it to cover your total (plus tip and a burger lol).
Do you accept walk ins?
Of course! We love walk ins. No appointment? No problem.
Do you require a debit card or credit card when booking an appointment?
No. We are a walk in salon (unless you’re a member) so no appointments are necessary! Appointments are for members only and their card remains on file. Non-members can only walk in.
Do you all charge extra for long hair?
Yes. Our advertised prices are for hair lengths shoulder length and shorter. Check our hair length chart below before your hair appointment for possible additional charges.
How should I prep for my hair appointment?
Please arrive ready for shampoo. Remove all previous styles if you do not want to be charged for a take down. Come detangled because we will charge a detangling fee if hair is tangled more than normal. This fee is up to the stylist discretion. If you use heavy oils, grease, or coconut oil on a consistent basis, it may stick to your hair shaft. This will interfere with us giving you a silky, bouncy press. Please clean your hair to remove this buildup before service. If you arrive with a lot of buildup and the buildup is still present on the hair after blow dry, you will be charged for the shampoo and blow dry if you don’t proceed with the press.
Do you service kids?
Yes. As long as the child will sit still for the entire service. However, we do have a “NO CHILDREN POLICY” for kids that are not receiving services. Our seating area is limited to clients only.
Do you accept expired Groupons?
Yes. The Promotional value expires 180 days after purchase. Amount paid never expires and will go toward total amount of appointment booked. For example: If you purchased our $53 Silk press, steam hydration and trim groupon and it expired, the amount of your groupon does not expire. Your $53 will be deducted from the regular price at the time of your appointment. If the regular price for Silk press, steam hydration and trim equals $95.00, you will only owe $42 ($95-$53), which must be paid to the salon at the end of your service. Remember, vouchers are only for new clients on their first visit 🙂
Do you do services other than silk presses?
Yes. We have an array of services available including Single process color, extensions, cuts and treatments.
How do I change or cancel my order?
Please email us at firstname.lastname@example.org immediately to make changes. We cannot guarantee the order can be modified because of our fast shipping but, we will try our best to accommodate you. Once orders have been processed, refunds are not granted. We will exchange or give store credit for future purchases within 90 days. Click here to read our Return Policy.
Do you ship Internationally?
Yes. Only to Canada at this moment.